Detail Services

A full-scale suite of client services

Detail Services

Improving outcome for healthcare providers and all stakeholders

We provide professional and experienced services to ensure you achieve your main goals in business. Jalin Health develops friendly relations and mutually beneficial understanding. We recognize and are committed to high standards of the Medical Claim Clearinghouse Platform.

Jalin Health proudly offers the best services for healthcare business

Our Services

Client Support Services
  • Issue tracking and resolution.

  • Technical support and consulting

  • Database and systems administration training

  • Report writing

  • System monitoring and process automation

Client Support Services
Client Success Services
  • Implementation

  • Project management

  • Business analysis

  • Configuration

  • Training

  • Testing support

  • Data conversion

Client Success Services

Scaling business with Jalin Health client services

Our guarantee applies to the following services

Implementation

From “quick” 60-day implementations to longer, more complex projects, our seasoned implementation team has the experience to deliver the results you need to go live methodically.

Project Management

Jalin Health collaboratively identifies business needs and priorities. We provide professional expertise in planning and executing each implementation project.

Business Analysis

Our skilled team conducts operational analysis and gap identification to identify prioritization for scheduling and feature implementation.

Configuration

Our business analysts collaborate with the client team to configure the front-end business rules for benefit plan configuration, claim adjudication, and other business needs.

Training

Jalin Health takes a “train the trainer” approach whereby we provide the knowledge and training to enable client staff to actively drive configuration decisions and develop the confidence to “own” the solution in the long-term.

Testing support

Supporting client teams in developing unit, system, and integration testing strategies, including UAT (User Acceptance Testing), ensuring the deployed solution delivers value to the client’s business.

Data conversion

Before the final conversion or “cutover,” Jalin Health provides tools and analysis to help clients’ IT and business staff efficiently migrate historical and current data from other systems. Our Generic Flat File Import (GFFI) app delivers quick, consistent conversions.

Additional Jalin Health Services

See more about Jalin Health support & services